About AlohaSlots

Welcome to AlohaSlots Casino — a slot-led online gaming destination built for players in the United Kingdom and the Republic of Ireland. We launched in 2018 with a clear mission: to deliver a fun, fair, and fully regulated gaming experience backed by a trusted operator. At Aloha Slots, we are part of the Broadway Gaming Group, and we operate under a licence issued by the UK Gambling Commission (account number 58267), which means every aspect of our platform is held to the highest standards of player protection and responsible gambling.

Who We Are

We are Broadway Gaming Ireland DF Limited, incorporated in the Republic of Ireland, with our registered address at The Reflector, 8 Hanover Quay, Dublin 2, D02 R573. Our platform is powered by Dragonfish, and payment processing is carried out by our agent Broadway Gaming UK Limited — you may see this name appear as the merchant of record on your bank or payment statements. At AlohaSlots, we are proud to be part of a wider group with years of experience in the online gaming industry, and we bring that expertise directly to your screen every time you log in to your Aloha Slots casino account.

Our Gaming Library

Here at AlohaSlots Casino, we offer a collection of 500+ games carefully selected to suit a wide range of player preferences. Whether you enjoy classic reels, modern video slots, or live dealer action, our Aloha Slots online slot library has something for everyone. We work with leading game providers including Eyecon, Pragmatic Play (home of the popular Big Bass series), and Microgaming / Games Global, bringing you titles such as 9 Masks of Fire and Gold Blitz.

Game Types We Offer

  • Slots and online slot games — our primary focus
  • Progressive jackpot games — shared cross-brand pools with life-changing prizes
  • Table and card games — including roulette, blackjack, baccarat, video poker
  • Live dealer games — real-time baccarat, roulette, and poker
  • Instant games — fast-play options for on-the-go entertainment

Bonuses and Promotions

At Aloha Slots, we believe in rewarding our players from the very first deposit. New members can claim our AlohaSlots Casino welcome bonus: deposit £10 and receive a 50% Games Bonus up to £100 using the code WELCOME100. The Aloha Slots bonus is subject to a 10× wagering requirement on the games bonus amount, and winnings must be used within 5 days. We keep our terms transparent so you always know exactly what to expect before you claim any offer.

Beyond our welcome offer, we regularly run re-deposit bonuses, vouchers, and Aloha Slots free spins promotions. Our Aloha Slots free spin bonus opportunities are updated frequently, so we encourage you to check your account for the latest deals. Please note that non-funded account winnings are capped at £25, and all bonus winnings are capped at £100 plus the original bonus amount.

Loyalty Programme

Our AlohaSlots Casino loyalty programme rewards you for every wager you place. We call them Aloha Slots Points — also known as Chat Points or Reward Coins — and you earn 1 point for every £10 of cash wagered on Instant Games. These points can then be redeemed for Bonus Funds, giving you even more value from every session. We designed our loyalty scheme to be straightforward, because we think your rewards should be easy to understand and easy to enjoy.

Deposits, Withdrawals and Payments

We want your Aloha Slots deposit and withdrawal experience to be as smooth as possible. Our accepted payment methods include Visa and Mastercard debit cards, PayPal, Apple Pay, and Wire Transfer. The minimum deposit is £10, and the minimum withdrawal is also £10. We support both GBP and EUR, though our platform is GBP-first — non-GBP deposits are rounded to GBP on conversion.

Withdrawal Timeframes

  • Debit cards: approximately 4–7 business days
  • PayPal: approximately 4–5 business days
  • Apple Pay: approximately 4–7 business days
  • Wire Transfer: approximately 7–10 business days

Please note that KYC (Know Your Customer) verification checks are required before or around the time of your first withdrawal. Our business days run Monday to Friday, excluding UK and Irish public holidays. We may also consolidate multiple withdrawal requests made within a 24-hour period into a single payment.

Responsible Gaming and Player Safety

At AlohaSlots Casino, responsible gaming is central to everything we do. We are committed to providing a safe environment for all our players, and we hold customer funds at a 'medium protection' level as defined by the UK Gambling Commission. We provide a range of tools to help you stay in control, and we work closely with GamCare — you can reach them free of charge on 0808 8020 133 at any time.

Our Aloha Slots casino sign up process includes age verification, and we take our obligations under UK Gambling Commission regulations seriously. If you ever feel that your gambling is becoming a concern, please contact our support team and we will assist you with self-exclusion, deposit limits, or account closure.

Customer Support

We provide 24/7 live chat support alongside email assistance at support@bgdfbrands.com. Our team is here to help with everything from your AlohaSlots Casino login queries and account management to bonus questions and payment issues. If your complaint cannot be resolved at the first point of contact, you may escalate it to our Head of Customer Support at Manager@bingosupport.org. As a further step, independent dispute resolution is available via eCOGRA.

Permitted Territories and Access

We operate exclusively in the United Kingdom and the Republic of Ireland — these are our Permitted Territories. If you are accessing our site from outside these regions, or using a VPN to disguise your location, this constitutes a Prohibited Practice under our Terms and Conditions. We take this seriously to ensure we remain compliant with our UK Gambling Commission licence and that all players on our platform are properly protected.

Our Platform and App

Here at Aloha Slots, we are fully accessible via desktop and mobile browser — no download is required. Our platform adapts seamlessly to all mobile devices, so whether you're playing at home or on the move, the experience is consistent and enjoyable. We are also developing a dedicated Aloha Slots app, which will be available via Google Play and the App Store — watch this space for updates on our upcoming launch.

We are genuinely proud of what we have built at AlohaSlots Casino, and we remain dedicated to growing and improving our platform for the benefit of every player who chooses to join us. Whether you're here for the slots, the jackpots, or the community feel, we are glad to have you with us — and we look forward to continuing this journey together.