AlohaSlots Casino Terms and Conditions

Welcome to AlohaSlots. These Terms and Conditions govern your use of our website and services at alohaslots.com. By registering an account, making an aloha slots deposit, or accessing any part of our platform, you agree to be bound by the terms set out below. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At AlohaSlots Casino, we operate under the name Aloha Slots. Our platform is owned and operated by Broadway Gaming Ireland DF Limited, a company incorporated in the Republic of Ireland, with a registered address at The Reflector, 8 Hanover Quay, Dublin 2, D02 R573. We are part of the Broadway Gaming Group. Payment processing is handled by our agent Broadway Gaming UK Limited, which will appear as the merchant of record on your bank or card statements. Our platform is powered by Dragonfish.

Here at AlohaSlots, we hold a licence issued by the UK Gambling Commission under account number 58267. We are authorised to offer gambling services to customers located in Great Britain. Customer funds are held at a medium protection level in accordance with our regulatory obligations.

2. Eligibility and Permitted Territories

Our AlohaSlots Casino services are available exclusively to residents of the United Kingdom and the Republic of Ireland (together referred to as the "Permitted Territories"). By registering an aloha slots casino sign up, you confirm that:

You are at least 18 years of age
You are physically located within a Permitted Territory at the time of play
You are not accessing our services from a restricted country or jurisdiction
You are not on any self-exclusion register or prohibited from gambling by law
You are acting on your own behalf and not as an agent for another party

We strictly prohibit access from any territory outside the UK and Republic of Ireland. Attempting to use a VPN or any other tool to disguise your location and gain access to our Aloha Slots online slot platform constitutes a Prohibited Practice. We reserve the right to void any winnings and close accounts where such activity is detected.

3. Account Registration and Security

To access our services, including the aloha slots login area, you must create a verified account. At AlohaSlots, we require you to provide accurate, complete, and up-to-date personal information during registration. You are responsible for maintaining the confidentiality of your aloha slots casino login credentials and must not share your password with any third party.

3.1 Know Your Customer (KYC)

We are required by law to verify your identity before processing withdrawals and at other points during your relationship with us. Our AlohaSlots Casino KYC process may include requests for government-issued identification, proof of address, and proof of payment method. Failure to complete verification may result in delays or suspension of your account.

3.2 One Account Per Customer

At Aloha Slots, we permit only one registered account per customer. Duplicate accounts will be closed, and any associated balances or bonuses may be forfeited. If you believe a duplicate has been created in error, please contact our support team immediately.

4. Deposits and Withdrawals

Our AlohaSlots platform accepts deposits and withdrawals in GBP and EUR, with GBP as the primary currency. Non-GBP deposits will be converted and rounded to GBP. Please note the following financial terms that apply to your account:

Minimum deposit: £10
Minimum withdrawal: £10 (or equivalent)
Maximum registered payment methods: 5 per customer
PayPal transactions carry a £0.10 per-transaction fee
Withdrawals are returned to a previously used deposit method
Multiple withdrawals within 24 hours may be combined into a single payment

We process withdrawal requests within approximately 2 business days (Monday to Friday, excluding UK and Irish public holidays). Estimated total cashout times are as follows: debit cards 4–7 business days, PayPal 4–5 business days, Apple Pay 4–7 business days, and wire transfer 7–10 business days. Transactions will appear on your statement under "Broadway Gaming UK Ltd".

5. Bonuses and Promotions

We at AlohaSlots Casino offer a range of promotional offers, including our welcome bonus. New players who complete the aloha slots casino sign up process can claim an aloha slots bonus by depositing £10 and receiving a 50% Games Bonus up to £100 using code WELCOME100. This aloha slots free spin bonus and games bonus offer is subject to the following conditions:

Available to new players only
10× games-bonus wagering requirement applies
Bonus expires within 5 days of being credited
Winnings from bonus funds are capped at £100 plus the original bonus amount
Winnings from a non-funded (free) account are capped at £25

Our Aloha Slots platform also offers ongoing promotions including aloha slots free spins, re-deposit bonuses, and vouchers. We may from time to time offer aloha slots 12 free spins or similar spin-based rewards. All bonuses are subject to our full bonus terms, which are published on the relevant promotion pages. We reserve the right to amend or withdraw any promotional offer at any time.

6. Loyalty Programme

At AlohaSlots, we reward our players through our loyalty points scheme, also known as Aloha Slots Points, Chat Points, or Reward Coins. You earn 1 point for every £10 of cash wagered on Instant Games. Accumulated points may be redeemed for Bonus Funds. We reserve the right to modify point earning rates, redemption values, and programme terms with reasonable notice.

7. Responsible Gambling

We at AlohaSlots Casino are committed to promoting safer gambling. Our platform offers a suite of responsible gambling tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. If you are concerned about your gambling behaviour, we encourage you to contact GamCare on freephone 0808 8020 133.

Our Aloha Slots team takes problem gambling seriously. We may impose restrictions on your account if we identify signs of harmful play, even without a request from you. This is part of our duty of care under our UKGC licence obligations.

8. Prohibited Practices

We prohibit the following behaviours on our AlohaSlots platform. Any breach may result in account suspension, forfeiture of funds, and reporting to relevant authorities:

Using a VPN or proxy to access the site from outside the Permitted Territories
Collusion, cheating, or use of software to gain an unfair advantage
Opening duplicate accounts or sharing accounts
Abusing bonuses or exploiting promotional mechanics
Any form of money laundering or fraudulent activity

9. Complaints and Dispute Resolution

If you have a complaint, please contact our support team via live chat or by emailing support@bgdfbrands.com. If your issue remains unresolved, you may escalate it to our Head of Customer Support at Manager@bingosupport.org. Should we fail to resolve the matter to your satisfaction, you have the right to refer your complaint to eCOGRA as our approved Alternative Dispute Resolution (ADR) provider.

10. Amendments to These Terms

We reserve the right to update these Terms and Conditions at any time. We will notify you of material changes via email or an in-platform notice. Continued use of our AlohaSlots Casino services following notification of changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales for UK customers, and the laws of the Republic of Ireland for Irish customers. Any disputes not resolved through our complaints process will be subject to the jurisdiction of the relevant courts.

If you have any questions about these terms, please contact us at support@bgdfbrands.com. Our customer support team is available 24/7 via live chat to assist you.

Content updated: July 12, 2026